Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTSAD602 Mapping and Delivery Guide
Conduct knowledge audits

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTSAD602 - Conduct knowledge audits
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to conduct a knowledge management audit.It applies to individuals in senior management positions who are responsible for high-level analysis of organisational strategies and practices.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems analysis and design field of work, and include access to:

an organisation

data sources and staff

relevant tools, equipment and materials

relevant industry software.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Conduct a knowledge needs analysis
  • Identify current and future directions of the business
  • Identify knowledge and skills required to support the current business activities
  • Identify knowledge and skills required to support future business directions
       
Element: Analyse the knowledge inventory
  • Produce knowledge questionnaires to request information from staff about corporate knowledge
  • Identify explicit knowledge currently resident in data sources, such as policies, procedures, databases and libraries, and record its location
  • Identify the accessibility, aim and integrity of the knowledge
  • Identify the frequency of update of this knowledge, its previous versions, and its backup status
  • Identify implicit knowledge currently resident in informal sources and organisational knowledge
       
Element: Chart the knowledge flow
  • Examine how knowledge flows from one data store to another within the organisation, and how this flow is facilitated or impeded by policies, such as access control or records management policies
  • Examine the procedures that facilitate the flow of knowledge within the organisation and their ease of use
  • Identify the corporate and individual attitudes to knowledge within the organisation
       
Element: Produce a knowledge audit report
  • Analyse the results of the knowledge audit
  • Document findings and present to the appropriate person
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Conduct a knowledge needs analysis

1.1 Identify current and future directions of the business

1.2 Identify knowledge and skills required to support the current business activities

1.3 Identify knowledge and skills required to support future business directions

2. Analyse the knowledge inventory

2.1 Produce knowledge questionnaires to request information from staff about corporate knowledge

2.2 Identify explicit knowledge currently resident in data sources, such as policies, procedures, databases and libraries, and record its location

2.3 Identify the accessibility, aim and integrity of the knowledge

2.4 Identify the frequency of update of this knowledge, its previous versions, and its backup status

2.5 Identify implicit knowledge currently resident in informal sources and organisational knowledge

3. Chart the knowledge flow

3.1 Examine how knowledge flows from one data store to another within the organisation, and how this flow is facilitated or impeded by policies, such as access control or records management policies

3.2 Examine the procedures that facilitate the flow of knowledge within the organisation and their ease of use

3.3 Identify the corporate and individual attitudes to knowledge within the organisation

4. Produce a knowledge audit report

4.1 Analyse the results of the knowledge audit

4.2 Document findings and present to the appropriate person

Evidence of the ability to:

document the identified explicit and implicit knowledge in an organisation

establish and record the knowledge required to meet current needs

establish and record the forecast knowledge required to meet future needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain how the organisation’s business, policies, procedures and structure influence corporate knowledge

describe the difference between implicit and explicit knowledge

analyse and identify concepts of risk management planning and processes

explain the requirements for the design and development of questionnaires and the procedures for analysis of completed questionnaires

explain the reporting mechanisms that influence a knowledge audit

describe the key tools and models of project management.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Conduct a knowledge needs analysis

1.1 Identify current and future directions of the business

1.2 Identify knowledge and skills required to support the current business activities

1.3 Identify knowledge and skills required to support future business directions

2. Analyse the knowledge inventory

2.1 Produce knowledge questionnaires to request information from staff about corporate knowledge

2.2 Identify explicit knowledge currently resident in data sources, such as policies, procedures, databases and libraries, and record its location

2.3 Identify the accessibility, aim and integrity of the knowledge

2.4 Identify the frequency of update of this knowledge, its previous versions, and its backup status

2.5 Identify implicit knowledge currently resident in informal sources and organisational knowledge

3. Chart the knowledge flow

3.1 Examine how knowledge flows from one data store to another within the organisation, and how this flow is facilitated or impeded by policies, such as access control or records management policies

3.2 Examine the procedures that facilitate the flow of knowledge within the organisation and their ease of use

3.3 Identify the corporate and individual attitudes to knowledge within the organisation

4. Produce a knowledge audit report

4.1 Analyse the results of the knowledge audit

4.2 Document findings and present to the appropriate person

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify current and future directions of the business 
Identify knowledge and skills required to support the current business activities 
Identify knowledge and skills required to support future business directions 
Produce knowledge questionnaires to request information from staff about corporate knowledge 
Identify explicit knowledge currently resident in data sources, such as policies, procedures, databases and libraries, and record its location 
Identify the accessibility, aim and integrity of the knowledge 
Identify the frequency of update of this knowledge, its previous versions, and its backup status 
Identify implicit knowledge currently resident in informal sources and organisational knowledge 
Examine how knowledge flows from one data store to another within the organisation, and how this flow is facilitated or impeded by policies, such as access control or records management policies 
Examine the procedures that facilitate the flow of knowledge within the organisation and their ease of use 
Identify the corporate and individual attitudes to knowledge within the organisation 
Analyse the results of the knowledge audit 
Document findings and present to the appropriate person 

Forms

Assessment Cover Sheet

ICTSAD602 - Conduct knowledge audits
Assessment task 1: [title]

Student name:

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I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessment Record Sheet

ICTSAD602 - Conduct knowledge audits

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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